The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Sleep!
“The bed in the executive suite was unbelievably comfortable, providing me with the most restful sleep I've had in ages.” view full review
Stunning Views!
“The view from my room was breathtaking, enhancing my stay with a beautiful backdrop every morning.” view full review
Hassle-Free Parking
“I appreciated the free parking for guests; it was a breeze to validate at the counter without any hassle.” view full review
Tasty Noodles!
“Although the breakfast spread had room for improvement, the noodles served were surprisingly delicious and a great way to start the day.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
BBQ facilities
Leisure/ TV room
Room features
Air conditioning
Mini-bar
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Tengku Embong Fatimah, Off Jalan Sultan Ismail,
Kuala Terengganu,
Malaysia,
20200,
Terengganu
Map view
Jalan Tengku Embong Fatimah, Off Jalan Sultan Ismail,
Kuala Terengganu,
Malaysia,
20200,
Terengganu
City landmarks
Mosque
Crystal Mosque
1.3
mi
Jalan Bandar
Street art
3000 ft
Jalan Sultan Zainal Abidin
Maziah Palace
2100 ft
Jalan Sultan Zainal Abidin
Bukit Puteri
2300 ft
Mosque
Al-Muktafi Billah Shah Mosque
1.1
mi
Jalan Balik Bukit
Kuala Terengganu Waterfront
3000 ft
Jalan Kampung Cina
Pulau Warisan KT
3000 ft
Aiman Legacy Sourvenir Cenderamata
2100 ft
Jalan Bandar
Waterfront
3000 ft
Pulau Wan Man
Islamic Heritage Park
1.5
mi
Jalan Sultan Zainal Abidin
Kuala Terengganu Tourism Information Center
2400 ft
off Jln Kampung Cina
Turtle Alley
3000 ft
Island
Duyong Island
4500 ft
Garden
Bulatan Batu Bersurat
1.1
mi
Pulau Duyung Kecil
Kota Lama Duyung
4200 ft
Parks
Pasar Payang Kuala Terengganu
1.7
mi
Harbor
Pasar Payang Alley
1.7
mi
Jalan Sultan Zainal Abidin
Shahbandar Jetty
1.7
mi
Nearby
Jalan Kampung Laut Kampung Laut
Pusat Sains & Kreativiti Terengganu
300 ft
209 Jalan Kampung Cina
Turtle Sculpture
1800 ft
Mosque
Abidin Mosque
1600 ft
Shopping Area
Paya Bunga Square
600 ft
Taman Tamadun Islam
Taman Monumen
300 ft
Kuala Terengganu Drawbridge
300 ft
Jalan Kampung Cina
Chinatown, Kuala Terengganu
1700 ft
Jambatan Angkat Terengganu
300 ft
20300 Kuala Terengganu
Makam DiRaja Bukit Keledang
1400 ft
79
World Heritage Lane
2000 ft
Jalan Kampung Cina
Ho Ann Kiong Temple
1800 ft
47 Jalan Kampung Cina Kampung Banggul
Payang Memory Lane
1900 ft
Restaurants
Fauzi Nasi Kerabu
600 ft
Jalan Sultan Sulaiman
Chuk Lim Vegetarian Restaurant
600 ft
Lot 2899 Jalan Balik Bukit Terengganu Darul Iman
PappaRich
1600 ft
Jalan Banggol Unit 47 & 48
Mei Fong Curry Noodles
2600 ft
178 Jalan Kampung Cina
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Spacious rooms
Check-in issues
Cigarette smoke
7.2/10
Very good
Rooms
8.0
Location
9.8
Service
6.0
Dining
6.2
Guest reviews
7.2/10
based on 5 reviews
8.2
8.2/10based on 1283 reviews
Alfred
United States of America,
September
2024
8.2/10
I had a wonderful experience at this hotel, as the location was super convenient, right in the heart of Kuala Terengganu and close to shopping and dining options. The rooms were spacious and comfortable, offering a nice view of the drawbridge. The staff was friendly and helpful, but I felt the dining options could use a little more variety. Overall, it's great value for money, although I wish the Wi-Fi would be included in the price.
Rooms
9.0
The rooms were quite spacious and comfortable, with a lovely view facing the drawbridge.
Service
8.0
The staff was really friendly and helpful throughout my stay.
Location
10.0
The hotel is strategically located right in the middle of Kuala Terengganu town, making it easy to explore.
Dining
6.0
Breakfast options were a bit lacking and could benefit from more variety, but what was available was still tasty.
Facilities
8.0
I found the facilities to be well-maintained, adding to the overall comfort of my stay.
Joe
United States of America,
August
2024
7.4/10
I had a good stay at this hotel, thanks to its excellent location in the heart of Kuala Terengganu, making it super convenient for shopping and dining. The rooms were pretty spacious and comfortable, although I did notice a faint smell of cigarette smoke. The service was friendly, but there were some hiccups during check-in. Overall, it’s a decent place for the price, but improvements could be made in some areas.
Rooms
7.0
The rooms were spacious for two people and quite comfortable, but I noticed a cigarette smoke smell lingering in the air.
Service
6.0
While the staff was friendly and welcoming, my check-in experience wasn't the smoothest as they couldn’t find my booking at first.
Location
10.0
The location is fantastic; it's strategically placed at the center of Kuala Terengganu, with a supermarket, restaurants, and cafes all nearby.
Dining
7.0
The dining options were decent, offering a range of food choices. However, I felt they could use a few more options to make it better.
Facilities
7.0
The facilities met my needs well enough, but nothing particularly stood out as exceptional.
Great location
Check-in issues
Don
United States of America,
June
2024
7.0/10
The hotel has a fantastic location, close to the city center, with plenty of convenience stores and restaurants nearby. The rooms are spacious and comfortable, making for a pleasant stay. However, the service left something to be desired, as room service wasn’t timely and some were a bit neglectful with cleaning. The dining experience was decent, but not very diverse, which could be improved. Overall, it’s a good value for the price, but there are areas that need some attention.
Rooms
8.0
The rooms were spacious and comfortable with nice views.
Service
5.0
Unfortunately, the service wasn't ideal, as it lacked attentiveness and cleanliness.
Location
9.0
The location is excellent, right in the city center, surrounded by numerous eateries and shops.
Dining
6.0
The dining options were limited, but the local dishes that were available were tasty.
Facilities
7.0
Facilities are decent but could use more amenities for leisure.
Michael
United States of America,
June
2024
7.8/10
I had a pleasant stay at this hotel, which featured clean and comfortable rooms with great amenities. The location was a big plus, being in the heart of the city and close to various restaurants and shops. However, the service left something to be desired, as I encountered some unhelpfulness from the staff. The dining options, while varied, could use a bit more appeal. Overall, it’s a solid choice for a convenient stay.
Rooms
9.0
The rooms were clean and comfortable, facing the drawbridge. They came with all the amenities you would expect from a 5-star hotel.
Service
6.0
The service was a mixed bag; while some staff were helpful, I did experience rudeness from one of the team members.
Location
10.0
The hotel is perfectly located just a few meters from shops and restaurants, making it very convenient for exploring the area.
Dining
7.0
The dining experience had a good variety of food, including both Western and Asian options, but some dishes were less appealing.
Facilities
7.0
Facilities were decent, but nothing particularly stood out.
Clean and comfortable rooms
Unhelpful staff
William
United States of America,
May
2024
6.6/10
I had a mixed experience at the hotel. The location was superb, right in the heart of the town with plenty of food and shopping options nearby. The rooms were clean, but I found my room a bit smaller and less appealing than I expected. The service was a bit unfriendly at times, which detracted from the overall vibe. While the facilities were decent and the dining was simple, it could use more variety and flair. It’s a good value for money, but there are definitely areas for improvement.
Rooms
7.0
My room was clean and had a beautiful view of downtown, but it felt smaller compared to others and did not have a city view.
Service
5.0
The service could use some improvement; at times the staff seemed inattentive, and I noticed they didn’t clear the room service tray for three days.
Location
10.0
The location is excellent with many convenience stores, restaurants, and cafes all nearby; I loved being in the middle of everything.
Dining
5.0
Dining was quite simple with limited options, lacking some western elements.
Facilities
6.0
The facilities were decent, though nothing particularly remarkable stood out during my stay.